Our dedicated team all work together to ensure your matter is treated with absolute excellence.
Kimberley Stewart is a respected Canadian entrepreneur who founded and built three highly successful legal services businesses, including Arbitration Place. Kim goes above and beyond to provide exceptional client service. Talk to her if you would like to understand what makes Arbitration Place so special.
Jeffrey’s diversified and multi-disciplined professional career as a lawyer, Investment banker and hospitality entrepreneur makes him the perfect leader to forge ahead with Arbitration Place and guide its international expansion of ADR hubs in leading cities through joint ventures and acquisitions.
Christine supports key proceedings and accounts combining exceptional client care with rich industry knowledge and business acumen. She leverages her over 20 year senior accounting experience to provide oversight and support to the Accounting department as well as Professional Services for our Roster members.
Utilizing her broad operations and virtual case experience, Rebecca is our resident proceeding architect and client services coordinator.
Neena is the Director of Operations and Service Delivery at Arbitration Place and is responsible for identifying business opportunities to improve client experience, as well as opportunities for new and promotional offers and services. Neena leads the development of strategic procedures and oversees the performance of the Service Delivery team.
Heather is the Manager of Service Delivery at Arbitration Place and provides oversight for all aspects of virtual, hybrid and in-person proceedings, conferences, and events. She also leads the team of Virtual Case Managers and works closely with the Director of Service Delivery to ensure efficiency and productivity goals are met.
Pawanjeet Kaur leads our client and bookings intake team. As a licensed paralegal, she has a rich depth of experience to quickly identify proceeding requirements and leads the implementation of onsite matters. She also leads our Practice Assistants for several of our in-house Arbitrators.
Leo skillfully leads Client Care for Arbitration Place from supporting contracts and client bookings through to post-proceedings service and inquiries.
Sheila Gelvero is the Toronto office master of curating snacks. She provides exceptional client service for catering needs as well as administrative tasks.
dguzman@arbitrationplace.com
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Erik combines his exceptional Document Management and Evidence Presentation acumen with his vast Virtual Case Management experience as a coordinator to over 30 virtual services team members.
Over his 12 years of legal experience, David has been appointed to ICC, ICSID, and both domestic and international ad hoc tribunals. He has also served as counsel to expert reinsurance panels.
Tricia leads the daily operations of the Finance Team. Since receiving her Bachelor of Commerce with Honours, Accounting and Finance in 2000 and her CGA in 2005, Tricia has excelled as an accounting team leader, business process trainer and financial analyst.
Noranda is our resident Billing Specialist, who ensures client invoices are sent out in a timely manner and is responsible for payment applications.
Holly brings to us a wealth of knowledge in the office administration area. She is responsible for Court Reporter, Contractor Payroll and Vendor Payables.
Karen provides oversight and quality assurance for all facets of transcript production. She ensures her team provide top quality transcripts and on-time delivery.
cbevensleblanc@arbitrationplace.com